Bitsonline customer information
Returns and replacements
Draft customer-facing information — product-specific return terms must be approved for each category and supplier before launch.
Before dispatch
Please confirm model, interface, region, quantity, and compatibility before accepting a quote. Changes or cancellations may depend on supplier confirmation and dispatch status.
After delivery
Report transit damage, missing items, or a suspected defect promptly with the order reference and supporting photographs. The final inspection and replacement process will be stated in the approved order terms.
Excluded or special-order items
Configured, registered, consumable, software-bound, or special-order products may have different return conditions. These conditions will be disclosed in the quote before acceptance.
For clarification, contact bitsonline.technologies@gmail.com. These pages are published as customer-facing templates and require final commercial/legal approval before public launch.