Bitsonline customer information
Warranty and support
Draft customer-facing information — warranty duration and service coverage must be verified by product and supplier before public launch.
Coverage
Warranty coverage, exclusions, service location, and response times vary by brand and model. The approved quote or invoice will be the source of truth for the supplied product.
Support request
Contact Bitsonline with the order reference, serial number where applicable, product symptoms, and a clear description of the operating environment.
Installation and compatibility
Unless expressly included in a quote, installation, integration, consumables, software licensing, and third-party compatibility remain the buyer's responsibility.
For clarification, contact bitsonline.technologies@gmail.com. These pages are published as customer-facing templates and require final commercial/legal approval before public launch.